Flipkart

Ahsan Kharbai from Mumbai ordered Sparx slippers for ₹485 on Flipkart in May 2018, but never received them. Six years later, Flipkart customer support called to address the issue.

Binny Bansal, Flipkart's co-founder, discussed India's tech ecosystem at the SPC event. He praised India's regulatory environment as strong but not unique, noting the government's light involvement.

This outlier firm, a B2B e-commerce platform called Udaan, has received $120 million in convertible notes and debt when the startup ecosystem is experiencing a funding constraint this year.