Delhi Man 'Got Scammed by Blinkit' After Paying for 1 Gram Gold Coin

This Dhanteras, Delhi’s Mohit Jain was thrilled to order a one-gram gold coin through Blinkit. However, his excitement turned to disappointment when he received only 0.5 grams of gold instead. Recently, he detailed his order experience on X (formerly Twitter) which has gone viral. 

The viral post

Captioning “Got scammed by Blinkit” Jain tweeted, “I ordered 1 gm gold coin from blinkit, along with the 1gm silver coin. It was all prepaid. I wasn't there at home to receive the order, so I gave the otp to my younger brother to get it received. After 20 mins I reached home and saw wrong item was delivered I. I got 0.5gm Malabar gold coin (rose design). What I ordered was 1 gm Mata lakshmi gold coin.”

Got scammed by blinkit
I ordered 1 gm gold coin from blinkit, along with the 1gm silver coin. It was all prepaid. I wasn't there at home to receive the order, so I gave the otp to my younger brother to get it received. After 20 mins I reached home and saw wrong item was… pic.twitter.com/N15wSfIhpt

— Mohit Jain (@MohitJa30046159) October 29, 2024

Upon receiving his Blinkit delivery, Jain quickly realized that the 0.5-gram gold coin he received was not what he had ordered. Contrary to his expectations of a one-gram, 24kt Goddess Lakshmi gold coin, Jain was now left with a much smaller and less valuable item. Frustrated, he attempted to return but found himself at a dead-end as the return window had already closed.

Despite Jain's efforts to reach out to Blinkit's customer support, his attempts were met with automated responses informing him that the complaint window had closed.

This lack of personalized assistance only added to Jain's frustration, leaving him wondering how to proceed with his erroneous delivery. The inability to speak directly with a support executive further worsened his experience.

Netizens expressed concern demanding an immediate solution to Jain’s problem from Blinkit.

I was going to order it but thank god i saw your post . i will avoid these platform for these goods .Hope @letsblinkit resolves the issue else it will set a bad outlook towards them

— Urban Monk (@_urbanMonk_) October 29, 2024

Bhai u cant even go personally to buy such a prescious thing for yr self? Why this generation is so much depend on at door service? Everything you want on line? From morning brush to night condom? Now pay for that laziness.😞😞😞

— Hemal S Raichura (@nehavideo) October 29, 2024

@letsblinkit they truly are a scammer... I had the same story with them but you got lucky and I didn't.

My money got wasted. Its better to shop only daily items of cheaper value from them..

Thanks for the post buddy 👍.

— Abhinav Mahajan (@abhmahajan) October 30, 2024

Even eatables ordered from swiggy zomato are many times delivered in half quantity

— HMG (@lovelyg82) October 30, 2024

Blinkit responds

However, Jain expressed his grievances to the Blinkit team via email and was assured that the incorrect gold coin would be returned. This restored Jain's faith in the platform. He wrote on X that he was able to return the coin at last.

This Dhanteras, several quick-commerce platforms like Blinkit, Swiggy Instamart, Zepto, and BigBasket capitalized on the festive season by offering gold and silver coin deliveries within minutes.

These platforms have teamed up with reputed jewelers to provide customers with authentic gold and silver. BigBasket has collaborated Tanishq. While Blinkit has collaborated with Malabar, Joyalukkas, and MMTC.

The quick-commerce giants are going beyond their regular supplies of groceries and daily essentials to cater to festive needs and help people with their last-minute shopping. 

Disclaimer: The above story is based on reactions on the X platform. Opinions, views, and suggestions given by individuals are their own. These do not represent the views of Startup Pedia.

Also read: Swiggy Instamart Launches 'Shopping List' Feature Seeing Gurgaon Entrepreneur's Viral Post (startuppedia.in)