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IndiGo CEO Pieter Elbers
IndiGo CEO Pieter Elbers said the airline has restored its network of 2,200 flights on Thursday, December 18, adding that the company will have an external aviation expert conduct a thorough analysis to examine "compounding effects" that disrupted India's largest airline.
IndiGo back to operations
The aviation company had stabilised operations to run over 1800 flights daily to 138 destinations as of December 9.
Elbers, in a video message, lauded the team for "weathering the storm" and remarked that the focus remains on rebuilding. He also ensured continued operations as dense fog and other weather-related issues that have forced airlines to cancel several flights in the last few days.
"The worst is behind us. These last two weeks have been very challenging for all of us," he said, thanking his network of 65,000 employees, including pilots, cabin crew, airport staff, operations control, customer service, and others.
He also requested the staff to refrain from speculating before the company completes a full analysis. The IndiGo CEO added that the leadership team will connect with employees across levels to seek feedback and understand challenges faced during the disruption.
Travel Advisory
— IndiGo (@IndiGo6E) December 16, 2025
As the morning approaches under misty winter skies, fog is predicted across parts of North and East India, which may lead to reduced visibility and a slower pace of flight movements during the early hours. In the interest of safety, some flights may experience…
Travel Advisory
— IndiGo (@IndiGo6E) December 15, 2025
As winter sets in, early mornings across Northern India can bring fog that may occasionally slow down flight movements. We wanted to share this gentle heads-up in advance, so you can plan with ease and check your flight status before heading to the airport…
What happened with IndiGo Airlines?
India's largest airline is currently facing a major operational crisis. Over 1,200 flights were cancelled, primarily due to an unexpected pilot shortage under new duty-time rules, leading to emergency schedule cuts and regulatory intervention was required.
This disruption has resulted in long queues and delays at airports, leaving thousands of passengers stranded. Multiple airports, including Chennai, Bengaluru, Hyderabad and Goa, issued lists of cancelled flights as the ripple effect spread across the IndiGo network.