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Ponsana David, the CEO of a green energy firm Raises Concerns On Lack Of Parental Controls on Blinkit, Swiggy, Zepto
CEO And Working Mom Of 2 Daughters Raises Concerns On Lack Of Parental Controls on Blinkit, Swiggy, Zepto
Very recently, Ponsana David, the CEO of a green energy firm, took to LinkedIn to share how quick delivery applications do not have age-appropriate filters.
The rise of quick commerce platforms has brought an incredible amount of convenience and speed to people's everyday lives.
But along with this, certain safety concerns also emerge.
Very recently, Ponsana David, the CEO of Thai Green Power Solution, took to LinkedIn to share how quick commerce applications like Blinkit, Swiggy Instamart, and Zepto lack age-appropriate filters or parental controls.
This glaring absence manifests in adult products being shown freely to children.
“NOT A DRAMATIC QUESTION”
Ponsana David began her LinkedIn post by asking a question,“What if your 9-year-old came to you holding a sex toy or vibrator or a condom packet??? Would you be okay with it?”
She said that this wasn't a “dramatic question” but a real possibility in the modern digital world.
As a working mother of two daughters (one 14-year-old and the other 9-year-old), Ponsana shared that she has enabled her daughters to access UPI and order daily essentials, food, snacks, and stationery from quick delivery applications.
“This is not new, it's our normal routine. A modern household working with modern tools,” she wrote.
However, she noted that the same applications deliver everything — from notebooks and chocolates to condoms, vibrators, and sex toys. That too, without any parental restrictions or controls in place.
Further, she compared adult products and toys to alcohol and cigarettes – because the latter require age verification.
In her words, “Unlike alcohol or cigarettes, which often ask for age verification, these platforms show no hesitation in exposing children to such products. There's no lock, no PIN, no warning.”
“RESPONSIBLE ACCESS AND DIGITAL PARENTING TOOLS”
Pointing out a dangerous possibility, Ponsana further wrote, “Now imagine this: Your 9-year-old daughter or son standing in front of you, holding a condom packet. Or worse, a sex vibrator. Not because they know what it is. But because they thought it was a toy, or because it just showed up in the app.”
In her post, she clearly stated that her intention to bring this out wasn't to create shame or do any kind of moral policing.
“This is not about being against knowing things related to sex/adult/awareness -education.
It's about responsible access, timing, and digital parenting tools,” she mentioned.
Next, she asked why platforms like YouTube, Netflix, and Google give options like child profiles, PIN-protected sections, and age-appropriate filters, but quick delivery apps can't do the same.
Urging platforms to make tech safe apart from just smart, she concluded the post by mentioning, “Writing this not as a CEO who understands technology and situations well, but as a mother sitting in the airport and will be away from my daughters for few weeks.”
DEEPINDER GOYAL RESPONDS
Deepinder Goyal, founder and CEO of Zomato, responded to Ponsana David’s post.
Thanking her for bringing this issue up, he wrote, “Hi Ponsana - thanks for sharing this. I am a parent as well, and this issue is deeply personal to me. This is already on top of our minds, and we are working to solve it
You should see progress on this front very soon. Thanks again, for keeping us accountable.”
While some social media users agreed with Ponsana’s take and the gravity of the matter, others mentioned that people should uninstall quick delivery apps altogether.