Zepto clocks ₹17,000 crore in user savings, completes a 48-second delivery in 2025, Gurugram user tips ₹54,000 to delivery partners

Quick commerce firm Zepto’s year-end trends report for 2025 indicates that Indian consumers are shopping more frequently, placing bigger baskets, and opting for ultra-fast delivery of both daily essentials and impulse needs.

Zepto’s year-end trends report, 2025 

As reported by Fortune India, the Zepto app was opened over 34.6 billion times during the year, while delivery partners collectively covered more than 2.45 billion kilometres.

Interestingly, the fastest delivery on the platform was completed in 48 seconds.

Beyond speed, the company claims that users are also saving money.

Zepto estimates that users saved nearly ₹17,000 crore in 2025 due to competitive pricing and faster access to essentials, though Startup Pedia did not verify how these savings were calculated.

Zepto says its data also shows a surge in order frequency and higher-value purchases.

A Mumbai customer placed a single order worth ₹1.89 lakh, while another user completed nearly 5,900 deliveries over the year, averaging around 16 orders a day, the report said.

Tips to delivery partners are also on the rise, with a user in Gurugram tipping ₹54,000 over multiple orders.

In Bengaluru, milk, tomatoes and packaged snacks topped order charts.

Mumbai users leaned heavily on milk, onions and bottled water, and the city logged consumption of over 7.8 lakh litres of energy drinks, reflecting its round-the-clock lifestyle.

Face masks continued to have a good demand all over the country, with more than 1.3 lakh units ordered during the year.

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