Leading online food ordering and delivery company, Swiggy has taken a big step to raise hygiene and food quality standards among its restaurant partners by introducing the 'Swiggy Seal'.
What is the 'Swiggy Seal'?
The 'Swiggy Seal' is designed to highlight those restaurants on the Swiggy platform that have demonstrated a commitment to serving hygienic, high-quality meals in quality packaging.
Restaurants that meet the set standards will be awarded the 'Swiggy Seal' badge, which will be prominently featured on their menu pages for customers to see.
Under the initiative, restaurants will undergo rigorous hygiene audits conducted by FSSAI-accredited agencies, such as Eurofins and Equinox, to ensure compliance with established standards.
Restaurants that receive the 'Swiggy Seal' badge will have access to detailed, verified customer review-based feedback, focusing on key areas like contamination prevention, optimal cooking practices, and packaging quality.
How the 'Swiggy Seal' program will ensure hygiene & food quality?
Restaurant partners participating in the 'Swiggy Seal' program will receive comprehensive insights and actionable support to improve their hygiene practices.
By leveraging insights from over 7 million verified customer reviews, Swiggy aims to help restaurants enhance their hygiene practices and maintain high-quality standards in food preparation and packaging.
If any concerns arise about a restaurant holding the 'Swiggy Seal' badge, Swiggy will thoroughly review the feedback received and may revoke the badge if the restaurant fails to maintain the established standards.
This ensures that customers can trust the 'Swiggy Seal' badge as a mark of quality and hygiene when ordering food online.