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Paytm CEO Vijay Shekhar Sharma
Paytm has introduced AI Soundbox, India’s first AI-powered device to act as a smart business assistant for payments for small and medium businesses.
All that you need to know about the Paytm AI Soundbox
Unlike the earlier Soundbox, which only alerted merchants about payments, this new version acts as a smart business assistant, providing real-time insights and financial details.
The AI assistant interacts with merchants in 11 local languages, other than English.
The merchant can ask the device questions about their sales, collections, and overall performance.
The AI responds immediately with summaries, business insights, and actionable recommendations, helping businesses make smarter decisions without spending hours on spreadsheets.
Speaking at the launch of the new device, Paytm Founder & CEO Vijay Shekhar Sharma said, "From bringing QR code based mobile payments to innovating the mass scale trust device, Soundbox, we are now entering the intelligence age with multiple AI first products.”
The AI Soundbox supports dynamic QR codes, tap, and insert card payments, providing smooth transactions. Merchants can track their collections through both voice and touchscreen options, while a top display shows instant payment updates.
The device works perfectly with WiFi and 4G connectivity, whether it is a restaurant, retail store, or outdoor market.
The Android-based Soundbox combines advanced software with a user-friendly design, featuring a Paytm Button for quick access to assistance and important notifications.
Furthermore, any additional AI usage can be billed, providing flexibility for businesses of all sizes.
The shares of Paytm soared around 2.5 per cent on October 7 after the fintech firm announced the launch of its AI soundbox for payments.
“With Paytm AI Soundbox, we are making the power of AI accessible to small and micro businesses across the country. We believe AI can help small businesses scale faster and enable large enterprises to operate with greater efficiency and intelligence. We remain committed to making AI inclusive, reliable, and safe for everyone to use,” CEO Vijay Shekhar Sharma added.
Paytm stated: "As a homegrown fintech pioneer, Paytm is leading the way in making India AI enabled. Through its AI first approach, Paytm is creating technology that builds trust, enhances efficiency, and empowers millions of merchants to operate with confidence and scale sustainably.”