NHAI announces that travellers can now earn ₹1,000 FASTag recharge by reporting dirty highway toilets at toll plazas via Rajmargyatra App

The National Highways Authority of India (NHAI) has launched the ‘Clean Toilet Picture Challenge’, an initiative to promote cleanliness at toll plaza toilets across the country. 

Open to all highway users, the campaign rewards ₹1,000 FASTag recharge for every valid report submitted through the Rajmargyatra app. 

Running until October 31, 2025, the campaign is part of the government’s ‘Special Campaign 5.0’, which emphasizes hygiene, transparency, and efficient governance.

NHAI Launches ‘Clean Toilet Picture Challenge’

As  NHAI tweeted, the campaign “encourages National Highway users to report a dirty toilet at Toll Plazas on National Highway.” 

Travelers can upload geo-tagged photos of unhygienic toilets along with their name, Vehicle Registration Number (VRN), and mobile number via the latest Rajmargyatra app. Each verified report earns a ₹1,000 FASTag recharge, turning civic responsibility into a tangible reward.

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How to Report a Dirty Toll Plaza Toilet and Earn ₹1,000

To participate in this scheme, users should follow these steps:

1. Use the RajmargYatra app – Download or update to the latest version. 

2. Capture a photo – Take a clear, geo-tagged, and timestamped picture of a dirty toilet at a toll plaza under NHAI jurisdiction.

3. Submit user details – Provide your name, mobile number, Vehicle Registration Number (VRN), and location through the app.

4. Verification & reward – Valid entries will be screened via AI and optionally manually, and upon approval, ₹1,000 will be credited as a FASTag recharge linked to your VRN.

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Key Terms, Conditions of ‘Clean Toilet Picture Challenge’

• Only NHAI-Maintained Toilets Are Eligible:The scheme applies only to toilets built, operated, or maintained by NHAI. Dhaba, fuel station, or other non-NHAI public restrooms are excluded.

• One Reward Per Vehicle (VRN):Each vehicle can claim the reward only once during the campaign.

• One Reward Per Toilet Facility Per Day: Only the first valid report for a toilet on a given day will be considered.

• Verification & Rejection Criteria: Images must be original, unedited, geo-tagged, and time-stamped. Submissions undergo AI-assisted screening and manual validation.

• Reward Rules: Rewards are non-transferable and cannot be converted into cash.

• Campaign Duration: Effective until 31 October 2025.
  

By involving commuters in monitoring cleanliness, NHAI aims to maintain better hygiene standards and ensure accountability among toll operators. 

The initiative allows citizens to actively participate in public infrastructure upkeep. 

While challenges such as verification of photos and preventing fraudulent claims exist, NHAI emphasizes that the campaign is designed to promote “cleanliness, transparency, and efficiency in governance.”

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