BSNL records Rs 262 crore profit for the first time in 17 years; Minister Scindia calls it a ‘Significant Turning Point’

On Friday, Bharat Sanchar Nigam Limited (BSNL) reported its October-December quarter results for fiscal 2024-25 (Q3 FY25). Ever since it last posted a quarterly net profit in 2007, the state-owned telecom services company has turned a profit for the first time in 17 years, during the last quarter. 

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Q3 FY25 Growth in Services 

In a remarkable turnaround, BSNL's subscriber base has risen to about nine crore in December from 8.4 crore in June. During the same quarter, leased line services revenue increased by 14%, mobility services revenue by 15%, and fibre-to-the-home (FTTH) revenue by 18%.

“This milestone reflects the company’s focus on innovation, aggressive network expansion, cost optimisation, and customer-centric service improvements,” the BSNL said in an official statement.

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CMD of BSNL Robert J. Ravi’s Statement 

Announcing the quarterly financial results, Mr. Robert J. Ravi, Chairman & Managing Director of BSNL, stated, “We are pleased with our financial performance this quarter, which reflects our focus on innovation, customer satisfaction, and aggressive network expansion.”

“With these efforts, we expect revenue growth to improve further, exceeding 20% by the end of the financial year. BSNL has successfully reduced its finance cost and overall expenditure, leading to a decline in losses by over ₹1,800 crore compared to last year.

To enhance our customer experience, we have introduced new innovations such as National WiFi Roaming, BiTV – Free Entertainment for All Mobile Customers, and IFTV for All FTTH Customers. 

Our continuous focus on Quality of Service and Service Assurance has further strengthened customer trust and reinforced BSNL’s position as a leading telecom service provider in India.”

- Mr. Robert J. Ravi, CMD, BSNL

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Union Minister Scindia’s Take

Today is a significant day in the history of the Indian telecom industry, according to Minister Jyotiraditya Scindia. He added that the prime minister intends for the telecom industry to lead India's digital future, and all the nation's telecom service providers are honestly working towards this goal.

"We certainly hope that this year will not just see an increase in revenues at the end of the fourth quarter for the full financial year, but will also (see BSNL) keep expenditure and costs under control and significantly reduce losses from the figures of last year. 

This quarter's return to profitability is a significant turning point for BSNL as it now embarks on providing 4G services to its subscribers across India. Out of 100,000 towers, 75,000 have been installed, and about 60,000 have been commissioned. We hope that all 100,000 towers will be operational by June."

- Union Minister Scindia’s Statement 

This ₹262 crore profit, according to the state-owned telecom services provider, highlights BSNL's recovery and long-term sustainability. “As we continue on this growth trajectory, we remain committed to delivering higher value to our shareholders, expanding market opportunities, and driving innovation,” said the statement.

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