User Slams Uber for Rs 90 Fare Difference on Separate Phones

A recent post by an Uber user has gone viral. While using the ride-sharing app he found out that he was being charged a higher fare for a destination that showed Rs 50 lower in his daughter’s phone.

Different rates for different phones

Sharing a screengrab of the different fares on the phones the X user Sudhir (@seriousfunnyguy) wrote, "Same pickup point, destination, and time but two different phones get 2 different rates. It happens with me as I always get higher rates on my Uber as compared to my daughter’s phone. So most of the time, I request her to book my Uber. Does this happen with you also?"

Same pickup point, destination & time but 2 different phones get 2 different rates. It happens with me as I always get higher rates on my Uber as compared to my daughter’s phone. So most of the time, I request her to book my Uber. Does this happen with you also? What is the hack? pic.twitter.com/bFqMT0zZpW

— SUDHIR (@seriousfunnyguy) December 23, 2024

However, one of the screengrabs was from an Android phone and the other one was from an iPhone. So, many X users speculated whether the difference in fare was because of models with different operating systems.

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Some X users said probably Uber charges more to iPhone users.

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Interestingly, Sudhir clarified in subsequent posts that there was a significant difference in Uber fares even when he tried booking a ride to the same destination using two iPhones.

Sudhir replied, "No, my daughter has the same iPhone I use. Bought together."

Another X user explained, "Uber incentivises or attracts low users by lower rates [along with] difference of rates on iPhone vs Android. [Also,] at airports, if you walk out 50 meters, the rates would reduce by 10-20 percent for the same destination."

Uber has not yet made a statement.

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