A recent post by an Uber user has gone viral. While using the ride-sharing app he found out that he was being charged a higher fare for a destination that showed Rs 50 lower in his daughter’s phone.
Different rates for different phones
Sharing a screengrab of the different fares on the phones the X user Sudhir (@seriousfunnyguy) wrote, "Same pickup point, destination, and time but two different phones get 2 different rates. It happens with me as I always get higher rates on my Uber as compared to my daughter’s phone. So most of the time, I request her to book my Uber. Does this happen with you also?"
However, one of the screengrabs was from an Android phone and the other one was from an iPhone. So, many X users speculated whether the difference in fare was because of models with different operating systems.
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Some X users said probably Uber charges more to iPhone users.
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Interestingly, Sudhir clarified in subsequent posts that there was a significant difference in Uber fares even when he tried booking a ride to the same destination using two iPhones.
Sudhir replied, "No, my daughter has the same iPhone I use. Bought together."
Another X user explained, "Uber incentivises or attracts low users by lower rates [along with] difference of rates on iPhone vs Android. [Also,] at airports, if you walk out 50 meters, the rates would reduce by 10-20 percent for the same destination."
Uber has not yet made a statement.
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