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User criticizes Zerodha
Investor and doctor Aniruddha Malpani called out Zerodha on social media, claiming the company refused to let him withdraw his money.
He said Zerodha told him there was a daily withdrawal limit of Rs 5 crore and accused the firm of using his funds “for free.”
Why Zerodha sets a Rs 5 crore daily withdrawal limit
Dr Malpani wrote on X (formerly Twitter):
“The Zerodha scam! They don’t allow me to withdraw my own money from their account, saying the daily limit for withdrawal is Rs 5 crores. They use my money for free! This is unfair.”
The post quickly gained attention online, with users asking why such a large limit was in place. According to Zerodha’s help documents, any withdrawal above Rs 5 crore requires the user to raise a support ticket.
Responding to Dr Malpani’s post, Zerodha co-founder Nithin Kamath clarified that the payout had already gone through.
“Hi Dr, your payout requests were processed yesterday,” he said on X.
Kamath explained that such limits are in place to keep large transactions safe and error-free. He said Zerodha, like all financial firms, needs to have “some checks in place when clients withdraw funds.”
He also pointed out that once a transaction is completed, there is no way to reverse it. “Numerous potential issues can arise during the withdrawal process,” Kamath noted, adding that once funds are paid out, “there is no way for us to recover them.”
What this means for Zerodha users
The exchange between Dr Malpani and Kamath raised questions among traders about access to their funds. Some users felt a cap of Rs 5 crore seemed unnecessary, while others said such checks are normal for large transactions.
For investors who hold big balances, the key point is that Zerodha needs users to create a support ticket for withdrawals above the limit. Once verified, the funds are released.
While the issue may not point to a scam, it highlights how important clear communication is between brokers and clients.
Large investors often expect instant access to their money, so even a short delay can lead to public complaints.
Zerodha has not changed its withdrawal rules, but the company’s quick response helped calm the situation.