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Home Trending News Funding News This 23-year-old's instant house help startup Pronto secures $25 million in funding led by Epiq Capital to scale services across cities

This 23-year-old's instant house help startup Pronto secures $25 million in funding led by Epiq Capital to scale services across cities

Household services startup Pronto raises $25 million in Series B led by Epiq Capital, hits $100 million valuation, scales to 18,000 daily bookings.

By Ishita Ganguly
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Pronto

Pronto raises $25 million in funding

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Household services startup Pronto said it has raised $25 million in Series B funding led by Epiq Capital to expand its presence across the cities it serves. Existing investors Glade Brook Capital, General Catalyst and Bain Capital Ventures also participated in the round.

About Pronto's new funding

Pronto, which brings household help to customers' doorsteps within minutes, has a valuation post-funding of $100 million.

 Daily bookings on the platform have increased from roughly 1,000 to over 18,000 over the last seven months, and the company is currently growing at over 20 per cent week on week.

 The new capital will be utilised towards hiring and training more professionals and extending operations across existing markets and service categories over the next 12 to 18 months.

Also read: ‘When I invested, they were valued at Rs 100 Cr; now a new round is coming at Rs 1,500 Cr’: Namita Thapar on her top Shark Tank bet (startuppedia.in)

What is Pronto?

Founded in 2024, Bengaluru-based Pronto is a real-time household help platform that connects households with trained domestic workers for tasks such as cleaning, laundry, utensil washing, and basic meal preparation. 

A Bio science graduate from Georgetown University, Washington DC, Anjali Sardana, founder and CEO of Pronto, received a Regeneron Science Talent Search Scholar award from the Society of Science in January 2020.

She said,Excited to announce that Pronto, our instant house help platform, has just raised $25 million in a new round led by Epiq Capital.”

She further shared, “Existing backers Glade Brook Capital Partners LLC, General Catalyst and Bain Capital Ventures (BCV) have doubled down. Nine months ago we had one hub in Sector 56, Gurgaon.”

Talking about her entrepreneurial journey, the founder said, “We were sleeping on the floor to ensure customers who had made a booking received reliable service. We were doing about 170 bookings per day. We're now at over 18,000 bookings a day with more than 3,000 dedicated and happy Pros on the platform. We know most of the work is still ahead of us.”

“We are supply-constrained, so our focus is on supply acquisition and scaling in a way that allows us to maintain really high quality,” Sardana told the Economic Times. Currently, the startup works with 3,000 professionals and is present in 10 cities.

She explained that the company clocked over 350,000 orders in February (against 150,000 in December), and also shared that it has burned around $8 million in the past year in the highly competitive market.

“The top 1% of our customers use our service over 23 times a month, while the top 10% use it over nine times. So, there's a large number of customers that are using our service, and not on an ad hoc basis that one might expect,” she added.

Also read: Meet ‘Patty,’ Burger King’s new AI assistant that lives in employee headset to monitor customer interactions & track ‘friendliness score’ (startuppedia.in)