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ShipRocket: The face of the Indian delivery industries

India's most-used eCommerce logistics and shipping software solution for the best courier services.

By Pragnya Priyadarshani
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ShipRocket: The face of the Indian delivery industries

We can't imagine e-commerce without the delivery/shipping industry. It can be considered the backbone of the e-commerce business world today. Without it, today's world won't survive as the whole e-commerce business rides on its coattail, With the outbreak of Covid-19, e-commerce in India has grown multi-fold, and along with it, consumer expectations around instant gratification for every category of online shopping have also grown many folds due to which the shipping industry is also seeing a boom. Shiprocket is one such company known for its speedy and safe delivery all over India.

Shiprocket is an e-commerce enablement and shipping platform.

This start-up has designed its fulfilment centres to process about 30,000 orders a day with an inventory storage capacity of 900,000 units, which on short notice, can be scaled up to 90,000 orders a day with a storage capacity of 2.5 million units.rm for small and medium businesses (SMBs) established in 2012.

“Usually, enterprise businesses can afford formal warehousing and fulfilment, as opposed to SMBs, because it isn’t cost-effective for their business and requires upfront investments. Our unique pricing model is easily accessible for businesses of any size, who wish to take a step forward towards effectively managing their fulfilment operations. There is no minimum lock-in period and the sellers can work on a month-on-month basis with us. This is another step towards making Amazon-like shipping available to millions of D2C (direct to consumers) shippers in the country,” said Saahil Goel, co-founder and CEO, of Shiprocket. to the Business Line in one of his interviews.

Shiprocket Fulfillment (SRF) offers end-to-end warehousing and fulfilment solutions to D2C sellers selling either through their website (for instance, Shopify and Woocommerce), social media channels or to B2C marketplaces like Amazon and Flipkart. The offering is designed especially to be “flexible” where merchants of all sizes can easily use the fulfilment platform which provides fully automated end-to-end workflows, right from sending the inventory, to dispatching and tracking orders. The platform is pre-integrated with multiple sales channels such as Amazon and Shopify to allow for seamless data and operations processing.

 With 20 courier partners on board, Shiprocket has also enabled international shipping and its solutions are available across 27,000+ pin codes within India and across 220 countries in the world.

They have acquired 20,000 clients with 35,000 daily shipments in total. They help their merchants save up to Rs. 118,690,000 on their shipping costs. Innovative, easy and reliable, Shiprocket has taken a step forward in simplifying e-commerce for Indian merchants and saving their precious time and money. They also give them an opportunity so they can focus on their core business rather than managing store orders and searching for reliable courier service. With Shiprocket, many e-commerce merchants have reduced shipping errors, resulting in building brand loyalty.

Shiprocket has also launched three new warehouse hubs across major cities including Surat, Jaipur, and Guwahati to expand the 1- and 2-day delivery network. It has raised funds from major investors like Paypal Venture, and Bertelsman India Investments by which it was able to raise

41.3 million dollars in its recent round of D1 series of funding. It also had the participation of Edge Ventures, March Capital, Tribe Capital, Innoven Capital and entrepreneurs like CRED founder Kunal Shah, and Zomato CEO, Deepinder Goyal. It has also increased its capacity to fulfil 35,000 orders a day with a storage capacity of 1.5 million units.

The categories for speed demand include health and food products comprising over 41%, beauty, and accessories consisting of nearly 26%, fashion which accounts for over 14%, and home décor which comprises over 11%. Other categories made for 8% of the 1-day, 2-day deliveries. Out of the total orders, more than 66% of them fall under the Cash on Delivery category while nearly 34% of them are Prepaid.

In a statement to Economics Times, Saahil Goel, CEO, and co-founder of Shiprocket said, “Our fulfilment centres are easily accessible to small and medium businesses who want to enhance the efficiency of their fulfilment operations. These centres can also scale up orders to 90,000 per day with a storage capacity of 2.5 million units and provide error-free order processing with up to 99.99% accuracy. We are planning to launch five more warehouse hubs by the end of this year to increase the order processing capacity and further reduce this delivery time.” Shiprocket is currently working on incorporating advanced features to assist merchants with their inventory forecasting and demand planning through predictive AI, thereby eliminating the challenge of last-minute stock-outs.